Privacy, with clarity.

Learn how Genolith handles your information.

Last updated: 11/2/2025

This Privacy Policy explains how Genolith (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you use our website, mobile application, and related services (collectively, the “Services”).

1. Information We Collect

We collect the following types of information when you interact with our Services:

Personal Information: Identifiers such as your name, email address, phone number, location data, and account credentials.
Payment Information: When you make payments or receive payouts, we collect necessary transaction data through our secure payment partners (e.g., Stripe). We do not store full payment card numbers on our servers.
Usage Data: Information about how you use our Services, including pages viewed, features used, IP address, device type, and browser information.
Communications: Information you provide through customer support or feedback channels.
Cookies and Tracking: We use cookies, web beacons, and similar technologies to recognize your browser and understand usage patterns.

2. How We Use Your Information

We use your information to:

Provide, personalize, and improve our Services;
Process transactions and facilitate payouts;
Communicate with you, including via SMS, MMS, email, and push notifications (with your consent);
Send administrative messages, policy updates, and service notifications;
Provide customer support and respond to inquiries;
Comply with legal obligations and enforce our Terms & Conditions.

3. Communications & Consent

When you opt in to communications, you consent to receive SMS, MMS, push, or email messages from us consistent with applicable laws such as the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act.

Opt-Out: You may withdraw consent or manage communication preferences at any time by replying STOP to SMS messages, adjusting app settings, or clicking “unsubscribe” in any email.

4. How We Share Information

We do not sell your personal information. We may share limited information as follows:

With Service Providers: Trusted vendors (e.g., payment processors, analytics providers, cloud hosting services) that help operate our Services.
For Legal Compliance: When required by law, subpoena, or government request.
In Business Transfers: If we merge, sell assets, or undergo restructuring, personal data may be transferred as part of that transaction.
With Your Consent: Where you explicitly authorize data sharing (e.g., third-party integrations).

5. Cookies and Analytics

We use cookies and analytics tools (like Google Analytics) to collect aggregated usage data. You may disable cookies through your browser settings, but doing so may affect site functionality.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no security system is impenetrable; use of the Services is at your own risk.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access or request a copy of your information;
Request correction or deletion of inaccurate data;
Opt out of marketing communications;
Request that we limit or cease certain data processing activities.

California Residents: Under the California Consumer Privacy Act (CCPA/CPRA), you may request details about how we collect, use, and share personal information. To exercise rights, contact us at support@genolith.com.

9. Children’s Privacy

Our Services are not intended for children under 13 years of age (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

10. International Data Transfers

If you access our Services from outside the United States, you understand that your data may be processed and stored in the U.S. or other jurisdictions with different data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Last updated” date reflects the most recent revision. We encourage you to review this page regularly. Continued use of the Services indicates your acceptance of any changes.

12. Contact Us

If you have questions or requests related to this Privacy Policy, please contact us:

Email: support@genolith.com